Job Description

• Process ticket purchases for customers, including selecting seats, applying discounts, and handling payments.
• Issue boarding passes and manage seat assignments according to passenger preferences and special needs.
• Handle cancellations, rescheduling, and booking adjustments, ensuring customer satisfaction and policy compliance.
• Provide detailed information about flight schedules, fares, and airline policies to customers.
• Assist passengers with self-service kiosks and online check-in procedures.
• Coordinate with baggage handling teams to ensure proper tagging and handling of luggage.
• Address and resolve customer complaints related to ticketing and boarding processes.
• Verify passenger identification and ensure compliance with national and international travel requirements.

Qualification Required & Experience

• HND or professional certificate
• Self-motivated and detail-oriented
• Quick to collaborate and coordinate with team members when necessary
• Strong critical reasoning skills

Location: Accra

How To Apply For The Job

All C.V. ‘s should be sent via:

infinitytechniquesltd@gmail.com indicating the position as the subject of the e - mail

Closing Date: 24 May, 2024