Sandvik is committed to representivity in the composition of its employees and creation of job opportunities across all sectors of the population.

Job Title: Tools Sales and Support Representative (2 Positions)

Purpose of Job

•   Sales and Technical support for Sandvik Rock Tools offering to the Mining and Construction customer base

Responsibilities

•   Optimise sales and profitability of Sandvik Rock Tools
•   Training and coaching of relevant internal & customer personnel in rock tools
•   Work closely with service and training personnel to optimise knowledge across departments including logistics to ensure effective forecasting of Rock Tools
•   Customer site visit on regular basis with written reports
•   To facilitate customer selection and ordering of rock tools
•   To facilitate customer warranty claims and process
•   Work as part of a Multi-disciplinary account and product team to ensure high level must win projects are delivered in time and within budget
•   To conduct trials and testing of new products at customers sites
•   Liaise with the factories to stay ahead of product development, as well as knowledge transfer back to the optimise sales opportunities
•   Effective coaching and training of dealer personnel responsible for growing the sandvik offering in West Africa
•   Preparedness to utilize working tools: CRM and system 21 software as to deliver results and capture data
•   Develop customer relationships to ensure customers have a positive experience and remain loyal to the Sandvik brand
•   Ensure that all activities are carried out in accordance with company values and current company policies and procedures
•   Takes responsibility for personal development and enhancement of skills
•   Takes responsibility for own safety as well as looking out for team members in line with statutory safety requirements, standards and company policy

Qualification Required & Experience

•   Degree in Mining or Mechanical Engineering or trade background with equivalent technical knowledge, service, account management and associated product sales experience
•   Minimum of 5 years experience in Rock Tools/Surface/Underground Mining and operational exposure (Underground exposure will be an advantage)
•   French language skills will be an advantage
•   Must possess good written and oral communication skills
•   Computer literate and ability to write detailed reports
•   Drivers license C (driving experience in heavy duty mining environments will be an advantage)

Special Requirements

•   This position is available at Pakyi No.1 (Near Kumasi) with a high level of Mobility required
•   Successful applicants would be required to work at SMC sites in Ghana and other West Africa countries

Location: Pakyi Near Kumasi

How To Apply For The Job

Suitable applicants can send their CV's marked "TSSR" by email to:

info.smcg@sandvik.com

Closing Date: 02 July, 2019