About us:

Youth Empowerment Synergy (YES-Ghana) is an ECOSOC-accredited NGO at the forefront of youth development policy, practice and research in Ghana. For more than 15 years, we have provided tailored skills training for youth, leading to improvements in their leadership, financial literacy, entrepreneurship and life planning skills. Through our service delivery, we have provided education, skills training, and technical support to thousands of youth and helped them transition to self and wage employment. Our research has contributed to filling the gap in youth data and the evidence base for public policy. And, we continue to use our national appeal and grassroots constituency, through our Voices of Youth Coalition, to advocate and campaign for youth-inclusive policies at all levels. We are entering an exciting phase of growth at YES-Ghana and are looking for new people to help take us forward.

Purpose of the role:

• As the Youth Hub Curator, you will become part of a strong team of motivators who view innovation and skills building as a way to unlock the ideas of young people through youth-centred design, and creating the right conditions for innovation to flourish.
• You will be responsible for coordinating the provisions, products, services and programmes running from the Youth Hub for Innovation and Skills (Hub).
• This includes ensuring that Hub activities are relevant to youth needs and are achieving positive outcomes for the young people who patronise them.
• You will put in place appropriate policies and procedures related to the running of the Hub, set up a scheduling system for Hub activities, and delivering a range of events and promotions on Hub offerings.
• You will also manage a small Hub team and budget that will support the smooth running of the Hub.
• If you are passionate about youth innovation, believe in the potential of social innovation, and enjoy working in a fast-paced and creative organisation, then we would love to hear from you.

Responsibilities:

• Coordinate and lead the delivery of a range of entrepreneurship, innovation and skills building services from the Hub to ensure a positive experience for all young people and partner organisations that access the services
• Write and review policies and procedures related to the running of the Hub, including a guide for users; ensure that young people accessing services at the Hub go through thorough orientation and are aware of all policies and procedures they need to adhere to
• Undertake the necessary checks to ensure safeguarding compliance of young people who are accessing Hub services
• Respond swiftly to issues and have a proactive problem-solving approach and feedback loop so that young people accessing Hub services can see what resolution or changes have been put in place
• Create and continuously monitor a scheduling system for training sessions, facility bookings, and other services, ensuring the timetable runs smoothly
• Spearhead planning across the year to raise awareness of the Hub and its services, including delivering a range of events and promotions that link with key national and international mobilisations (such as youth day, global entrepreneurship week, etc)
• In consultation with the wider Innovations & Skills team, engage young people and stakeholders in the ecosystem in developing a range of new innovation and skills building products and services at the Hub, and create new opportunities for young people on an ongoing basis
• Set up a responsive system for collecting regular review and feedback from young people on the products and services offered by the Hub and ensure that young people contribute to the process of identifying and responding to needs
• Establish an inclusive culture throughout the delivery of Hub services, where all young people – especially the marginalised, young women and youth with disabilities – are welcome and supported to participate, and where respect, honesty, and trust enables young people to thrive
• Provide line management and supervision to the Hub team, ensuring that their work closely supports the smooth running and coordination of Hub activities; provide regular supervision, staff appraisal and feedback to ensure that team members work to high standard; follow all relevant HR procedures to ensure staff are well supported and that issues of poor performance or absence are quickly identified and addressed
• Chair Hub team meetings and meetings with partners that support the work of the Hub
• Manage small budgets that will support the smooth running of the Hub
• Collect and compile M&E data, and submit regular progress reports on Hub activities, including progress towards weekly and monthly targets and delivery on specific indicators
• Other duties may be required from time to time, including responsibilities which require work on weekends and holidays for which time off in lieu (TOIL) may be taken

Qualification Required & Experience

Person specification:

• Experience in working with young people in a youth club or community centre setting
• Experience in coordinating service delivery and promoting services
• Experience in delivering services within an urban and ethnically diverse context and developing and delivering appropriate services
• Experience in managing staff that work directly with young people
• Strong facilitation and presentation skills essential
• Strong interpersonal skills and the ability to establish good working relationships with colleagues, entrepreneurs, sector experts and others essential
• Ability to plan and prioritise effectively
• Experience in managing budgets effectively
• Ability to take initiative to deliver on outcomes
• Experience in developing promotional content and using a variety of communication channels to promote services
• Ability to build collaboration between multiple services and resolve issues quickly
• Ability to put systems and processes in place to ensure the smooth and safe running of a space used by young people
• The ability to engage young people and seek feedback
• Proficiency in Microsoft Office Suite
• Fluency in English required, alongside Twi, Ga and/or Ewe

Salary & benefits:

• Competitive salary structure
• Accra Cost of Living allowance
• 13th month salary
• SSNIT contributions
• Medical and dental cover
• Group Personal Accident cover
• Time off in lieu (TOIL)
• Annual leave
• Sick leave
• Parental leave (maternal and paternal)
• 2 weeks Christmas and New Year break
• Professional development initiatives

Location: Accra

How To Apply For The Job

Please submit a one-page motivation letter and an updated CV to:

jobs@yesghana.org Please use Youth Hub Curator as the subject line of your email.

Be sure to highlight in the motivation letter how specifically you meet the qualifications, skills and experience requirements for this role. Due to capacity constraints, only shortlisted applicants will be contacted.

Closing Date: 09 February, 2020