Job Vacancy For Front / Helpdesk Officer At Novo Ghana Limited



Job Summary

•   Attend to visitors and deal with inquiries on the phone and face to face.
•   Supply information regarding the organization, products, services and policies to clients
•   Serving as a primary receptionist (answering and directing incoming calls and greeting, directing, and assisting visitors)
•   Coordinating incoming and outgoing mail, packages, and deliveries
•   Compose letters and bills (weekly/monthly) independently for each customer under instructions of senior management Assisting with clerical/bookkeeping duties and preparing daily bank deposits (for finance team to process accordingly)
•   Maintaining office records, including records of all office expenses
•   Stocking and distributing office supplies
•   Provide information to callers about company services and products
•   Manage inquiries and record the requests in given forms, softwares and web portals (training will be provided for software data entry and web portal data entry)*
•   Manage daily inquiry sheets in given forms/formats and softwares
•   General administrative and clerical support
•   Schedule appointments
•   Maintain appointment diary either manually or electronically
•   Organize meetings with prospected clients on phone and transferring confirmed leads to sales team to action.

Qualification Required & Experience

•   The candidate should have superior organizational skills, self-motivated, resourceful, detail-oriented, and energetic.
•   Must be a team player and have outstanding writing, editing, data entry and proofreading skills.
•   Excellent communication and interpersonal skills, and the ability to prioritize and handle multiple client/project queries at a time, are essential.

Location: Accra

How To Apply For The Job

Send application and CV to:-

novoghana@novocarsgh.com

or hand deliver at

Novo Ghana,
beside TV Africa,
North Industrial Area.

Closing Date: 19 February, 2015