Job Purpose

•   To direct and oversee the company’s banking operations function relating to central operations, branch operations, trade services operations, treasury operations and cards/ electronic banking operations.

Key Job Responsibilities/Duties

•   Establish and review key operational risk indicators/key control standards and formulate action plans to minimize the Bank’s exposure to fraud and losses.
•   Manage the Bank’s operational risk exposure by supporting the
Business to identify areas of operational risk exposure and by
developing and implementing corrective action.
•   Design, develop and keep updated the Banks’ Operations Manual and ensure compliance to all operational guidelines, processes and procedures.
•   Responsible for re-engineering business processes to improve customer service, cost effectiveness and controls.
•   Ensure compliance with Regulatory requirements relating to Banking Operations.
•   Ensure that effective documentation is in place, in the form of user guides and implement operational improvements to reduce operational costs, tighten controls, improve service quality and customer service.
•   Manage the Banking Operations Department (staff and budget).

Qualification Required & Experience

•   Minimum of a Degree (Banking, Finance or related area)
•   Post graduate degree (MBA desirable)
•   Project Management Certification
•   Minimum of eight (8) years experience in Banking Operations with at least 5 years in a senior role in operations management within a universal Bank.

Knowledge and Technical Competencies

•   Ability to develop a Banking Operations Manual and to see to its implementation.
•   Demonstrable experience delivering major business process reengineering projects
•   Knowledge of banking procedures and policies
•   Ability to translate regulatory requirements into operational plans and actions.
•   Detailed understanding of operational risk analysis.
•   Knowledge of treasury operations and trade finance.
•   Proficient in the use of Microsoft Office Tools.

Location: Accra

How To Apply For The Job

Forward a copy of your CV and a covering letter stating the role you are applying for to:

newbankroles@aspire.plus.com

Or call us:

0302-772037 / 0207-961076

Closing Date: 31 August, 2016