WaterAid’s vision is of a world where everyone has access to safe water and sanitation. Our mission is to transform lives by improving access to safe water hygiene and sanitation in the world’s poorest communities. Here in Ghana we have built a great reputation for championing and delivering these needs to poor communities. We are seeking to add to our dynamic team with the following listed positions:

Reporting to:    Country Representative
Supervising:    Human Resources & Organisational Development Officer (1), Administrative Officer (1), Admin Asst (1), Drivers (3)

Purpose of Job:

To enable managers fulfill their people management and organizational development responsibilities for maximal achievement of organizational objectives; the post holder will develop and maintain innovative, effective and forward looking people/human resource and organizational development strategies, practices and procedures to equip managers with the tools they need for good people management and effective implementation of an HRIS system.

To maximize the strategic use of employees and maintain functions such as recruitment, benefits/ compensation, performance management, personnel policies, and regulatory compliance for organizational effectiveness of WaterAid in Ghana and her selected strategic partner organisations.

The position holder will also ensure effective administrative systems and processes for the CP, oversee effective maintenance of WaterAid’s Health & Safety policy, and work to create a positive enabling environment for highly performing and satisfied employees at all levels in the CP.

To provide subject matter expertise on organization design and development, change management, co-ordinate the implementation of global and local initiatives and develop change management programs and support systems required to meet the unique needs of the CP and ensure the realization of the change benefits. Supporting, measuring and reporting on implementation will be central.

Key Accountabilities

1. People Management/ HR Functions

•   Staff Management: Lead, manage, motivate and develop POD team members in areas of responsibility in order to maximise their contribution to the team and organisation.  Ensure effective utilisation of staff capacity towards the achievement of the country strategic aims and organisational vision and mission. S/he will also create an environment for learning within the team to ensure continuing development of skills.
•   The Head of People and Organisational Development will also support the setting and monitoring of performance targets within the team. H/She will have direct line management responsibility for the HR/OD Officer and Administrative Officer, who supervises the Office Assistant and the Drivers.
•   Develop and maintain appropriate and effective people/human resource strategies, plans and policies and ensure that these are communicated and implemented throughout the Country Programme to support the strategic plan and that they are in accordance with current labour laws that reflect WaterAid’s aim of being a good employer.
•   Develop, implement and maintain reward and recognition strategies, including appropriate terms and conditions of employment, to ensure that the Country Programme is able to attract, retain and motivate staff.  Advise line managers on the implementation of salary policy [i.e. starting point, increments, additional responsibility payments, etc.].
•   Develop strategies and initiatives to promote diversity within the workforce to ensure that the organisation is inclusive and broadly reflective of the community.
•   Develop, monitor, maintain and communicate personnel policies, ensuring that systems are managed and developed in a creative manner and advising managers on their application.
•   Ensure recruitment of competent people into the organisation in line with WaterAid’s and CP policies and in a timely manner to ensure work stoppages are minimized.
•   Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits and foster positive attitude towards organizational objectives.
•   Work with line managers to ensure that all staff have effective inductions, that annual performance appraisals are undertaken and followed through and that personal development plans are up-dated annually in line with the global performance management system.
•   Work with Line Managers to support and track staff development and adequately manage the staff training budget, designing / commissioning training interventions where required.
•   Lead in analysing jobs in WaterAid and developing job descriptions for positions
•   Select and coordinate use of Human Resources/OD consultants, training specialists, labour counsel, and other related consultants in CP
•   Encourage and maintain sound management and employee relations by handling questions, interpreting and administering contracts, and helping to resolve work-related problems and conflicts.  Coach SMT in this area.
•   Ensure implementation of WaterAid’s Health & Safety Policy and support the Administrative Officer in ensuring a conducive and safe working environment

2. Organisational Development /Behaviour Functions

•   Ensure that WaterAid Ghana CP continues to develop as an affective organisation in line with global strategic aims, by ensuring that the people, systems and processes are periodically reviewed, developed and maintained.
•   Contribute to the development of the strategic plan for the Country Programme and ensure that the people management components of these plans are properly understood and planned for and change is effectively managed.
•   Support project teams in integrating change management activities into their project plans.
•   Advise CR/SMT on any changes required to properly match WaterAid Ghana’s organizational structure with its strategic objectives and propose changes to job profiles, evaluation schemes, and compensation.
•   Works with CR/SMT on change management initiatives to realize benefits of change and minimize negative impact
•   Provide support to build change management capacity that ensures the CP will move from current state to future desired state in an efficient and effective manner to realize the desired objectives / benefits of the change
•   Knowledge management – responsible for collecting data on best practices of change within the region and developing them into case studies for utilization for learning and development programs and for information purposes
•   Knowledge management duties require responsibility for collecting data on best business practices of change and developing them into case studies for utilization for learning and development programs and for information purposes.  Report on outcomes and track change processes. Track movement from current state to future desired state in an efficient and effective manner to realize the desired objectives / benefits of the change
•   Ensure that WaterAid values and leadership behaviours are modelled by SMT and adhered to in the CP and among our partners.
•   Lead in providing organisational development support to strategic partners in key HR/OD and other technical/capacity building areas.

3. CP Administrative Systems & Processes

•   Development and implementation of effective administrative system and procedures for the Country Programme.
•   Development/ review of administrative policies for the CP; Assess the need for additional local policies and provide support in developing them where required.
•   Ensure compliance to administrative policies and procedures.
•   Ensure that WaterAid assets are adequately maintained and safeguarded.
•   Ensure that all external administrative transactions with service providers are in line with WaterAid policies and values e.g. procurement, selection of consultants, equipment/material suppliers and vehicle maintenance.

4. Other Organisational Responsibilities

•   Assist with fundraising and representing the organization to donors as required
•   Provide HR & OD support to the Region and other CPs
•   Contribute to SMT effective decision making and strategic leadership of the CP by providing advice to the team on People/OD and other issues as required
•   Contribute to CMT & other team planning and effective functioning within the CP
•   Attend regular WaterAid organisational meetings, participate in Regional Management Team, as well as other international meetings as required
•   Prepare and manage an annual HR/OD and Admin. work plan and budget, including monitoring & reporting expenditure
•   Support WAG team with a comprehensive human resource advisory service to all managers and staff members to ensure that the organisation meets its legal requirements, adopts good practice in the management of its staff, providing coaching where appropriate.
•   Provide capacity building support and training in human resource procedures for development partners.
•   Set, manage and monitor expenditure budget for strategic and annual plans in human resources, adhering to financial guidelines, ensuring value for money and acting as appropriate within delegated authorities.
•   Develop relationships with partner organisations, other WA Country Programmes and WA UK, to help build people management capacities to contribute to shared objectives.
•   Ensure reasonable care is taken of self and others in the workplace according to health and safety policy and principles.
•   Undertake any other responsibilities, tasks or activities as reasonably required.

Qualification Required & Experience

Essential:

•   Masters degree preferably in Human Resources Development/Organizational Behaviour, Psychology, or Organisational Development or relevant area
•   Minimum of 10 years’ overall work experience of which at least 5 must be in Senior HR / OD role and at the organisational Management/supervisory level
•   Knowledge of principles and procedures for personnel recruitment, selection, training, compensation and benefits, labour relations and negotiation, and personnel information systems
•   Successful senior level OD professional with considerable strategic thinking and change management experience.
•   Solid experience of developing and steering culture change and willingness to challenge the status quo
•   Solid Organisation Design, Workforce Planning, and Organisational restructuring
•   Change Management and Culture Transformation
•   Experience in working with partner organisations in the international development sector
•   Experience in organisational assessments, development of capacity building plans & monitoring and evaluation
•   Basic knowledge of Administrative functions and office management
•   Member of the Chartered Institute of Personnel Management or its equivalent
•   Member Association of Change Management Professionals or equivalent, Knowledge and understanding of people management concepts, practices, systems, and procedures and an excellent understanding of employment legislation.

Desirable:

•   Doctoral degree with area of specialization in human resource management, organizational development/change or
•   Good working knowledge of French
•   Ability to design, conduct and analyse change diagnostic processes.
•   Strong Cross-Cultural Communication, Facilitation, Coaching and development skills across major cultural areas
•   Strong Research skills (some minimal level mandatory in  quantitative and qualitative research skills)
•   Principles and practice of organisational and adult learning, psychology, and continuous improvement
•   A solid understanding of how people go through a change and the change process; experience with ADKAR is a plus.
•   Previous experience in an NGO is desirable

Other Information

Travel will be required to regional offices in the Country Programme

Personal Qualities:

•   Excellent inter-personal, inter-cultural and teamwork skills, sound judgment and strong initiative, as needed to work independently and build new capacity within WAG and amongst partners.
•   Able to embrace WA values and exhibit in workplace.
•   Ability to perform multiple tasks
•   Ability to solve-problems using sound analysis, relate multiple issues and determine cause and effect

Location: Accra

How To Apply For The Job

Submit your CV and cover letter to:-

ghrecruitment@wateraid.org

Closing Date: 31 December, 2012