A reputable multinational company engaged in the provision of trade solutions and advisory services to both public and private sectors has vacancy for dynamic persons to join its wining team as: Infrastructure Support Technician

Primary Responsibilities

•   The objective of the Infrastructure Support Technician is to maintain all network and system installations on the field and to provide first line of support to users of company applications.

Duties / Responsibilities

•   Maintains all network and systems installations at any site posted
•   Supports the LANS, WANs and applications systems
•   Perform installation, configuration and deployment of computers, printers, scanners etc.
•   Analyses user support statistics and other data and recommend appropriate measures
•   Maintains network and workstation hardware and software as well as Company deployed application utilised on the network
•   Monitors network to ensure network availability to all system users and perform necessary maintenance to support network availability
•   Ensure all network, systems and application issues are duly logged in service desk and track their solution and closure
•   Keeps inventory of all network and system devices at site
•   Performs periodic stock taking to reconcile with inventory list
•   Ensures company approved antivirus are up to date
•   Give first line support for electrical equipment, AC units at site and include status in daily report.
•   Liaises with other staff (Power Team, Network Team, Facilities Team and other infrastructure Team) to ensure smooth operation
•   Escakates all Company and stakeholder related issues at the site to the appropriate Managers for action
•   Submits Daily Report on field activities to Supervisor
•   Supervises third party contractors during maintenance work
•   Other tasks as may be assigned

Qualification Required & Experience

•   A minimum qualification of First Degree in Computer Science or its equivalent
•   A CCNA certification is an advantage (An equivalent knowledge is requried)
•   Minimum three (3) years working experience
•   Very good knowledge of windows operating system
•   Exceptional interpersonal skills and the ability to represent firm in a professional manner
•   Ability to take and follow instructions

Location: Accra

How To Apply For The Job

Applications and CVs should be forwarded to:-

thehrmanagerghana@gmail.com

Closing Date: 06 March, 2014