The British Government is an inclusive and diversity-friendly employer.  We value difference, promote equality and challenge discrimination, enhancing our organisational capability. We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status or other category protected by law. We promote family-friendly flexible working opportunities, where operational and security needs allow.

Start Date: 04 July 2017
Length of Contract: 2 months
No. of Vacancies: 1

Main Purpose of Job:

•   To provide administrative support to the Consular Section

Roles and Responsibilities:

•   Consular assistance cases at the front counter, handling basic enquiries and providing initial consular assistance if required on Hospitalisation, Deaths, Financial Assistance, Prisoners, Child Abduction & Other Assistance work.
•   General enquiries by emails/letters and telephone calls received from our contact centre.
•   Administrative support to Consular team.
•   Receive fees for consular services and validate forms or provide hand-written consular receipt as necessary.
•   Account for fees daily and pay the money into the bank when they come in.
•   Ensure all relevant consular lists are always up-to-date.

Qualification Required & Experience

Other Skills/Experience/Qualifications:
Essential on arrival:

•   A continuing student or graduate from a recognised tertiary institution.
•   Excellent command of English, oral and written communication.
•   IT Literate – good understanding of modern Microsoft Packages (able to used Word, Excel, PowerPoint etc.)
•   Ability to work well in a small team, sometimes under pressure.

Desirable:

•   Fluency in French language

Learning and Development:

•   Online e-learning
•   On the job learning, job shadowing and mentoring
•   Access to library
•   Various development workshops

Competencies:

•   Changing and Improving
•   Delivering a Quality Service
•   Seeing the Big Picture
•   Leading and Communicating

Language requirements:
Language:

•   English

Level of language required:

•   Advanced level proficiency in English Language (ability to understand, write and speak English language without any difficulty)

Location: Accra

How To Apply For The Job

To apply for this, kindly send an email to Recruitment.Accra@fco.gov.uk, stating in the subject “Internship – Consular Section” attaching your CV, and a cover letter of not more than 300 words, answering the questions below:

'Why are you applying for this job?
What do you intend to gain from working at the British High Commission, and
what will you bring to the table?'

Closing Date: 21 April, 2017