ROLE PURPOSE

•   Responsible for the effective management and maintenance of the Company’s network/server infrastructure and security systems to support business operations and satisfy clients’ needs in a timely and professional manner.
•   Scope of work includes monitoring the installation, configuration and testing of the overall network system to facilitate the operations of the Company.

KEY RESPONSIBILITIES

IT Strategy & Policy Development

•   Participate in the development of strategy/business plan for the Technology Department and monitor its implementation within approved limits.
•   Participate in the development of policies, Standards Operating Procedures (SOPs), work plan and other support systems including monitoring mechanisms in managing the Technology Department of the Company to achieve targeted objectives.

IT Infrastructure Design & Management

•   Plan and develop IT infrastructure requirements and technical specifications based on existing projects and future computing needs/requirements to facilitate purchases for the Company’s operations.
•   Responsible for ensuring that Company’s network infrastructure/security and its associated technology operate effectively and efficiently within agreed targets and deliver a secured platform to carry out the Company’s business.
•   Manage and set priorities for the design, maintenance, development and evaluation of all infrastructure systems, including LANs, WANs, Internet, intranet, security, wireless implementations, etc.
•   Oversee the installation and configuration of hardware, software (i.e. PCs, laptops, Printers, Scanners, etc.) and other peripherals in an efficient and effective manner to facilitate business operations.
•   Conduct research and make recommendations on IT products/services, protocols and standards in support of all infrastructure procurement and development efforts.
•   Manage service level agreements, service measurements and service reports with business units.
•   Develop for review and approval Disaster Recovery drills/strategies and/or Business Continuity Plans and implement same to safeguard the Company’s information/data.
•   Act as the Company’s third line IT expert and deliver solutions to complex technical issues as appropriate.
•   Provide an effective, reliable and protected communications infrastructure that conforms to industry best practice to support all corporate computer systems with the Company.
•   Provide troubleshooting solutions in times of IT disasters in the Company to ensure timely remedies.

Acquisition & Deployment

•   Prepare for approval Request for Proposals (RFPs), bid documents, contracts, scope of work and other documentation for IT infrastructure projects for the Company.
•   Negotiate with vendors, outsourcing companies and contractors to secure infrastructure-specific products and services.
•   Plan and deploy IT hardware and other supporting equipment to operational areas as approved by Chief Technology Officer (CTO).

Operational Management

•   Coordinate and supervise ongoing performance tuning hardware upgrades and resource optimization as required.
•   Conduct feasibility studies on various upgrade projects, improvements and other conversions and submit findings to CTO for further action.
•   Research and recommend innovative and automated approaches for system administration tasks.
•   Responsible for the maintenance/management of the Company’s IT assets; including maintenance of component inventory and related documentations.
•   Conduct regular reviews and testing of back-up systems, disaster recovery systems and update Business Continuity plan to ensure the integrity of the Company’s electronically held information/data.

Monitoring Standards

•   Test and monitor network/server performance and provide performance statistics/reports to support the development of strategies for maintaining network/IT infrastructure to satisfy changing client needs.
•   Monitor the implementation and adherence of approved IT Infrastructure governance, policies and regulations to ensure maximum protection of the Company’s IT systems and operations.
•   Investigate IT related issues and recommend corrective actions as appropriate.
•   Monitor to ensure strict adherence to IT standards in line with approved guidelines/principles and international best practices.
•   Responsible for implementing and monitoring Service Level Agreements (SLA) of the Company’s operations to ensure high system availability by Service Providers.
•   Monitor to ensure that the Company is protected against IT intrusion and other attacks e.g. illegal database updates, viruses, etc.

Information & Reporting

•   Stay abreast with legislations, rules/regulations, new and emerging developments in the IT sector and advice on new trends/practices and its related business initiatives to enhance IT projects and infrastructure to facilitate the operations of the Company.
•   Develop comprehensive database of all IT infrastructure, equipment and tools to track and monitor their usage.
•   Prepare weekly WAN status reports as well as periodic and monthly reports on issues relating to IT infrastructure.

Remuneration is attractive

Qualification Required & Experience

•   Master’s degree in Management Information Systems, Computer Science/Engineering or related field.
•   Membership of a recognized professional body in IT.
•   Seven (7) years relevant working experience with at least 3 years in management position.

KNOWLEDGE & SKILLS REQUIRED

•   In-depth knowledge and experience of the implementation of IT security tools and techniques.
•   Good working Knowledge and understanding of Information Governance and its application within IT.
•   Extensive knowledge and understanding of current network hardware, protocols and standards.
•   Experience in application support with proven knowledge in IT infrastructure planning and development.
•   Considerable knowledge/understanding of various aspects of IT infrastructure.
•   Ability to investigate and diagnose problems in a wide range of IT systems.
•   Extensive knowledge and experience in operating and security systems.
•   Good knowledge/understanding of data and telecommunication Systems.
•   Excellent communication and presentation skills.
•   Excellent analytical skills.
•   Strong project management skills.
•   Strong managerial, coaching and interpersonal skills in a "team" setting.

Location: Accra

How To Apply For The Job

Application should be sent to:-

careeronline04@gmail.com

Closing Date: 03 October, 2014