We are a reputable financial institution with nationwide branch network looking to recruit committed and hardworking individuals for the following role:- Manager - Trade Services

Main Purpose of Role

Responsible for directing and managing the Trade Services team, Systems and processes to ensure efficient and timely processing of international Trade Finance transactions (import and export) in order to protect the Bank and customer's interest, comply with internal and statutory guidelines and procedures and minimize operational losses.

Key Responsibilities

•   Lead and perform direct supervisory duties for the Trade Services Team and coodinate staff for coverage in all related areas
•   Provde support developing and reviewing policies and strategies related to the Bank's International Trade Finance Operations
•   Keep abreast of emerging developments in the International Trade Finance arena and disseminate same to staff under direct and indirect reporting where applicable
•   Provide operational support to the Business Units (i.e Corporate Banking, SME Banking, DFU, Treasury and Branches) for Trade Finance Sales of a high standard in order to retain anf grow the Bank's International Trade Business
•   Action customer requests in relation to international Trade Finance Transactions, ensuring that transactions are promptly processed within approved trading arrangements and agreed service levels
•   Maintain the MIS for all International Trade Finance transactions and ensure that all customers inquiries transactional or operational problems are dealt with effectively and are tracked through to resolution
•   Liaise with Treasury for all draw down of trade loans and discounting of transactions
•   Liaise with correspondent / foreign banks, suppliers and other parties, to obtain documents needed for authorising trade services processing
•   Ensure that all international trade finance transactions and related activities occur within the Bank's policy and procedures, local and international legislation     and compliance standards
•   Effectively monitor the compliance of operational processes and systems in order to improve control process to indentify and / or mitigate risk in the International Trade Finance space.
•   Manage Trade Services / International Trade Finance operations regulatory compliances and ensure that breaches of regulatory requirements are referred to senior management
•   Support all quality intitiatives to achieve the bank's cost-to-income ratio, manage headcount within budget but be responsible to alert Executive Head, Operations if volumes have grown beyond the processing capabilities of the current headcount.

Qualification Required & Experience

•   University degree in Business Administration, Banking, Finance or its equivalent
•   ACIB Certified
•   Minimum of 6 years banking experience with at least 4 years working experience in international trade finance business, 2 years of which should be in supervisory role

Skills and knowledge

•   Strong knowledge of Trade Finance Operations processes, structures, systems and resources required to effectively service International Trade Transactions
•   Strong knowledge of International Trade operations, activities with respect to the payment systems and processing of import / export documents, requests for Documentary Letters of Credits and Documentary Collections
•   Strong knowledge of all the SWIFT message types used for International Trade Finance Business
•   Very good knowledge of International Chamber of Commerce (ICC) Publications such as UCP, URC, URR, Demand Guarantees, ISP98 and ISBP
•   Proven experience of delivering high standard of customer service within agreed service levels within a high - volume and challenging environment
•   Experience in building and maintain relationships with internal business partners and customers.
•   A high level of maturity and ability to inspire confidence and motivate staff to be results-oriented
•   Experience in using, navigating and applying automated workflow systems and software applications.
•   Computer literate in Microsoft Office Word, Excel, Outlook, PowerPoint, Visio and internet explorer
•   In-depth knowledge of Flexcube and International Trade Finance operations software.

Location: Accra

How To Apply For The Job

If you are looking for a challenging opportunity to make a difference please send your application with your curriculum vitae including the names of two referees to:-

Advert Number GC 211
c/o Graphic Communication Group Ltd
P.O.Box 742,
Accra

Closing Date: 06 December, 2013