The National Health Insurance Authority (NHIA) invites applications from suitably qualified applicants to fill the following vacant position: MIS Officer

Job Title: MIS Officer - Hardware Technician
Job Purpose: To provide support for the maintenance and repair of ICT hardware and software related issues
Job Location: All Regional offices (10) & Head Office (1)

Key Responsibilities:

•   Repair and configure computers, printers, tablets and other computer accessories
•   Maintain formal schedules and procedures for maintenance of ICT equipment
•   Liaise with the Helpdesk, District Offices,Healthcare Providers and external repair services for the purpose of conveying and/or receiving ICT equipment.
•   Ensure timely transportation of ICT items (PC's, printers, tablets, consumables,etc.) for the purpose of providing materials at job site or to bring equipment in for repairs.
•   Coordinate timely repair and return-to-service of ICT equipment covered by  third-party vendor maintenance agreements
•   Assist in the issuance of ICT Consumables to user District Offices while keeping accurate logs of same
•   Work with the MIS Directorate to communicate to users any update on the ICT platform that has an impact on the use of hardware and software applications
•   Assist users on effective use of all hardware Provide help-desk and on-site technical support of hardware and related
•   Provide help-desk and on-site technical support of hardware and related software
•   Ensure the anti-virus software is always up to date and share necessary information with users regarding potential risks
•   Any other duty that would be assigned

Qualification Required & Experience

•   Minimum of Higher National Diploma in Computer Technologies (or equivalent) with a minimum of three years relevant working experience in a reputable institution A+ and N+ Certification will be an advantage

Personality:

•   Strong oral and written communication skills
•   Strong interpersonal skills
•   Attention to details
•   Ability to work under pressure
•   Ability to work with little or no supervision
•   Ability to plan coordinate and monitor activities
•   Ability to set targets and ensure their achievement
•   Good experience and knowledge in repair and maintenance of ICT hardware
•   Good working knowledge of Windows operating systems and network protocols

Location: Nationwide Recruitment

How To Apply For The Job

All qualified and interested persons should email their CV's and application letters through the email address:

recruitment@nhia.gov.gh

Closing Date: 30 June, 2016

Only shortlisted applicants would be contacted.