Role Purpose

As Performance & Development (P&D) Manager, you will be responsible for supporting the delivery of business results. You will achieve this through the creation and proper execution of strategic and business-aligned performance and learning initiatives. To be successful in this role, you will need to have a sound understanding of Tigo's business, and the ability to use this understanding to create and drive P&D initiatives that have a deep impact on business results. You will also need to have the ability to work directly with (and influence) line managers in order to drive the business agenda through the P&D initiatives you champion.

Key Responsibilities

You will contribute to the achievement of business results by, among other things:

•   Thinking about and using blended learning as a way to meet business needs
•   Understanding and properly using Millicom's leadership competency model
•   Creating and implementing business-aligned P&D initiatives
•   Proper program management and evaluation to demonstrate the effect on the business of P&D initiatives
•   Proper implementation of the Tigo performance management process (i.e. objective setting, reviews etc)
Providing support to line managers and employees in the completion of the performance management cycle
•   Identifying and making recommendations for competency development, based on competency mapping
Initiating and leading projects that improve employee performance
•   Working with line managers to create a visible path to career development for employees
Working with line managers to drive succession planning in all key roles i.e. identify and develop successors

Qualification Required & Experience

•   4-8 years work experience in a similar or related field
•   First degree in Human Resource Management, Organizational Psychology or a related discipline.  MBA in commercial disciplines a plus. Direct commercial/line experience a very strong advantage
•   HR Business Partner experience a strong advantage
•   Direct experience creating and managing budgets
•   Experience in HR Administration, L&D and Culture Change Management in a multinational organization. In addition, it is desirable to have experience of independently managing the above functions
•   Good knowledge of functional trends in the telecom industry, together with the ability to provide strategic focus
•   Intellectual maturity and sensitivity to strike a balance between employee & organizational interests
•   Technical and soft skills curriculum architecture experience strongly desired
•   Direct experience working closely with line managers to fully understand the performance drivers of their businesses in order to support them in:

-Mapping the critical competencies required in their teams to deliver key strategic outcomes
-Creating improvement programs to fill existing gaps in current and future competency requirements
-Creating key performance indicators to properly measure performance on outcomes that drive the business

CORE COMPETENCIES

•   Excellent interpersonal and communication skills
•   Strong leadership and influencing skills, with the ability to engage key stakeholders within the organization in order to drive the performance and development agenda
•   Strong analytical and numerical/quantitative skills. Strong business acumen and MS Excel skills and advantage
•   Flexible, results oriented and able to work in a project-driven environment
•   Good command of leadership and sales development practices, plus capability for training course delivery
•   Good understanding of competence management processes and tools
•   Sound consulting and course designing skills, together with good presentation and facilitation skills
•   Ability to multi-task, with strong project management and decision-making skills

Location: Accra

How To Apply For The Job

Interested and qualified candidates should

Click Here To Apply Online

Or email us on:

tigo@tigo.com.gh

Closing Date: 26 June, 2014

When you join Tigo, you join a team where your skills, ideas and technical know-how can do more than contribute to the bottom-line. You'll be exposed to enormous experience, great network and a workforce full of talents with youthful exuberance.

At Tigo we are all salesmen and we are responsible for our own development. We consider each vacancy as a development opportunity for Tigo Employees and we develop both the business and people together.