Dalex Finance is seeking to recruit a Product Manager - TURBO

Job Title: Product Manager - TURBO
Reporting To: Director, Business Operations
Department/Unit : Business Operations/Treasury and Investment
Job Location: Head Office

Job Summary: Responsible for managing the operations and marketing products for Turbo.

Key Job Responsibilities

Product Role

• Assist the Marketing Director to plan, and develop the marketing plan for the Turbo brand
• Execute marketing plan/ strategies with cross-functional teams
• Manage external marketing partners such as advertising agencies, digital marketing firms and production companies
• Assist integration of campaigns with brand consistency
• Manage access to brand assets
• Track consumer and market insights by reviewing metrics such as sales volume, market share, profit projections, pricing and distribution, and by conducting consumer research
• setting and meeting performance targets for speed, efficiency, sales and quality
• Liaise with Team leaders, operatives and third parties to gather information and resolve issues

Key Performance Indicators

• Number of signups for TURBO
• Execution of TURBO marketing activities
• Customer service reports
• Customer call back reports
• FIL risk reports
• Customer complaint resolution reports

Relationships

External: Advertising Agencies, Digital Marketing Firms and Production Companies
Internal: All departments

Job Requirements

• Be able to work to meet deadlines regularly
• Good supervisory and human relation skills
• Be a team player

Qualification Required & Experience

• Minimum of 1st degree in Business Administration or Marketing

Knowledge: Customer Relations, Marketing, Communications, Product Management,

Work Experience

• Customer Service
• Marketing
• Work in a similar role for a minimum of 3 years

Technical Competence: Good understanding and use of Excel spread sheet, PowerPoint

Personal Competence
Should be

• Creative
• Self-driven
• Resourceful
• Passionate
• An excellent communicator
• Able to build trust
• Professional with a good service orientation
• Should plan to avoid failure

Decision Making : Limited to set standards approved by management. As permitted by the Director, Business Operations

Working Conditions: Normal for an office environment. Work may require occasional weekend and/or evening work and some travel.

Location: Accra

How To Apply For The Job

To submit your application, click on the link below and complete all relevant fields on the online application form.

Click Here To Apply Online

Closing Date: 17 August, 2018