Job Summary

•   Organising training programs
•   Booking venues
•   Dealing with CEO and Managers to organise training
•   Answering phone calls
•   Checking and responding to emails
•   Diary management, and scheduling appointments
•   Filling and preparing documents for clients
•   Marketing and promoting services
•   Working closely with the Manager to identify new business opportunities.
•   Generating quality leads, following these up and consistently aiming for results.
•   Having an in-debth understanding of the local market and competitors in the area to maintain a competitive advantage.
•   Ensuring that all instructions are presented to the highest standard to prospective client
•   Ensuring that all financial targets are met and are exceeded on a monthly basis.
•   Managing customer feedback effectively, sending out feedback forms and immediately addressing any highlighted areas of concern.
•   Actively supporting the office in achieving the highest levels of customer service feedback from clients, suppliers and the Company.

Qualification Required & Experience

•   Has to have a strong Customer Service experience
•   Must be able to drive and have a valid drivers licence
•   A minimum of 2 years experience in a busy office environment.
•   Self-motivation with a ’can do’ attitude.
•   Must have a degree
•   Use of initiative
•   Excellent organisation skills and prioritisation skills.
•   Strong written and oral communication skills.
•   Have good communication skills both over the ’phone and face to face
•   Ability to work on your own as well as in a team.
•   A professional, positive, ambitious and enthusiastic approach.
•   Intermediate MS Word, Excel & Outlook skills.
•   Strong customer focus.
•   High accuracy and attention to detail.
•   Must work well under Pressure
•   Able to demonstrate a successful track record in meeting and exceeding targets
•   Sales experience is beneficial but not essential
•   Knowledge of French

Location: East Legon, Accra

How To Apply For The Job

Interested applicants should send their resumes to:

jobs@westfieldsrealestate.com

Closing Date: 09 February, 2014