A reputable multinational telecommunication company

The successful applicant shall deliver superior customer experience through the resolution of all customer queries, use their extensive knowledge of a customer’s business and requirements to enhance the overall experience of the customer and resolve queries in an efficient, courteous and professional manner. The role reports to the Retail Store Manager

Roles Specific Requirements:

•   Exceed shop and personal targets to ensure excellent customer experience
•   Assist in store housekeeping and comply with policies and procedures in the organisation
•   Help the Retail Store Manager to improve by giving feedback
•   Create an outstanding customer experience
•   Complete all administrative duties correctly including cash handling, stock and reporting of any system challenges.

Qualification Required & Experience

•   First Degree in communication or any related field
•   2 years work experience in similar role in a telecommunication industry
•   Strong IT background in MS Office Suite
•   Successful candidate will be stationed at Hohoe or Aflao. Please be specific with your preferred location

Persons Specific Requirements:

•   Excellent communication skills
•   Self-motivated and competitive
•   Strong analytical skills
•   Exceptional customer service skills

Location: Accra

How To Apply For The Job

Please send CV’s to:-

CV1@platogh.com

0302-924326 / 0289-924326

Closing Date: 10 April, 2014