Role Purpose

To ensure the correct deployment and functioning of all Value Added Service Nodes in the Tigo Ghana Network.

Key Responsibilities

•   Handle O&M activities of all VAS nodes.
•   Should respond to all emergencies on any of the VAS nodes in a timely manner
•   Implement all work orders received including short number creation, routing changes, signaling network changes, interconnect definitions, numbering plan implementations related to the VAS nodes.
•   Perform all routine activities of the system according to vendor's specifications and MIC requirements (including Internal Control Requirements.).
•   Perform detailed investigation/analysis in case of escalation of trouble tickets that cannot be resolved by the level 1 maintenance.
•   Escalate and trigger vendor support (SSA) if necessary.
•   Perform the integration tests for any new VAS node or new application/feature being put in production according to MIC specifications.
•   Collaborate with vendors and planning teams in the expansion or upgrade of the VAS platforms.
•   Help in the expansion or upgrade of the VAS platforms
•   Perform any other duties assigned from time to time.
•   Proactive in order to prevent downtime of the VAS nodes

Position Requirements

Qualification Required & Experience

•   Bachelors Degree in Computer Science, Software Engineering or related field with 1 year experience

MINIMUM EXPERIENCE & ESSENTIAL KNOWLEDGE

•   Relative 1 year working experience.
•   Knowledge of GSM, Database Management, Computer Networking and Basic Programming/Scripting.

Location: Accra

How To Apply For The Job

Interested and qualified candidates should

Click Here To Apply Online

Closing Date: 14 December, 2013

When you join Tigo, you join a team where your skills, ideas and technical know-how can do more than contribute to the bottom-line. You'll be exposed to enormous experience, great network and a workforce full of talents with youthful exuberance. At Tigo we are all salesmen and we are responsible for our own development. We consider each vacancy as a development opportunity for Tigo Employees and we develop both the business and people together.